Many businesses 'not seeing improvements in UK mobile network', states BCC

20 Apr 2018

The British Chambers of Commerce (BCC) has stated that a significant number of UK businesses are ‘not seeing improvements’ in the UK’s mobile network.

A BCC survey of more than 1,100 businesses revealed that only 53% of firms believe that there has been an improvement in the reliability of the UK’s mobile phone network.

The survey also found that 30% of firms believe that there has been no change in reliability, whilst 16% said that they believe the network has become ‘less reliable’. A further 21% of businesses don’t believe that the mobile phone network meets their needs in accessing customers, suppliers and employees.

Many businesses are experiencing mobile phone signal ‘not-spots’, the BCC found. It said that, in one month, 500 not-spots had been identified by business communities across the UK.

‘A reliable mobile signal is a basic everyday requirement for businesses,’ said Dr Adam Marshall, Director General of the BCC.

‘Despite big investments in the mobile network in recent years, nearly half of businesses say they haven’t seen improvements – so there’s clearly still work to do to translate upgrades into a better real-life experience for users.

‘Better mobile coverage is part of getting the basics right, so that business can drive growth across the UK.’